NO RETURNS, EXCHANGES ONLY. We do not issue refunds under ANY circumstances. However, we will allow our customers to exchange their hair within 7 days of receiving it. The items must be mailed for exchange in it's ORIGINAL condition (just as you received it).
We will not accept any merchandise that is not in its orginal condition, has been used, washed, cut, or damaged in ANY way.
To exchange your hair please email us at firstname.lastname@example.org . Please include your reason for exchanging and the number of bundles you wish to exchange.